• Multitrip.com Travel Insurance Austrailia
  • Multitrip.com Travel Insurance Ireland
  • Multitrip.com Travel Insurance UK
Australia's new choice in travel insurance
Ernst & Young Entrepreneur Of The Year
Call us now on
1300 886 212

Make a claim

You must give written notice to the claims department as soon as possible, but in any event within 30 days. When contacting the claims department please have the following information to hand


Scheme Reference: Multitrip.com.au 2014

  • Name of Your policy and where it was purchased
  • Policy Number
  • Date Insurance purchased
  • Resort and country visited
  • Value of claim
  • Brief circumstances
  • Original invoices, receipts and other vouchers relating to your loss or expenses
  • Travel dates
  • Incident Date

Failure to have the above information to hand may result in your claim being delayed.

If you wish to begin the claim process, download and complete a claim from the list below. Please select the correct claim form for your claim.

Once completed and signed, you can submit the claim form to multitripclaims@mapfre.com and then post the original along with any receipts to:

Multitrip.com.au Travel Insurance Claims,
Australian Office:
60 Carrington Street,
Sydney,
NSW, 2000.

Tel: 1300 886 212
Email: multitripclaims@mapfre.com